Have we allowed “innovation” to be hijacked by marketing?
We add a new colour, a shinier material, or a slicker User Experience and suddenly it’s a breakthrough. If everything is innovation, then nothing is!
11
Sep
Sep
Category Archives: Psychology of Payments
13
May
May
In an era where artificial intelligence (AI) is increasingly trusted as an authoritative source of information, a subtle but dangerous phenomenon is emerging – the tendency for AI to legitimise flawed or misleading human responses by synthesising and amplifying them.
28
Apr
Apr
It isn’t just sad old men that make decisions against what might otherwise be their better judgement. Industry executives are just as likely to ignore common sense, but this time, it’s other people’s money!
