What inspiration can we take about product and project management from 2001: A Space Odyssey? More than you think – still relevant!
Author Archives: DavidG
In an era where artificial intelligence (AI) is increasingly trusted as an authoritative source of information, a subtle but dangerous phenomenon is emerging – the tendency for AI to legitimise flawed or misleading human responses by synthesising and amplifying them.
I very nearly clicked, it looked convincing at first sight, but then on closer inspection …
PCI-DSS has led to the widespread use of chip card shimmers across the US. Shimmers don’t work if chip cards are implemented properly, but the PCI-DSS, by design, focuses development attention on magstripe rather than chip.
It isn’t just sad old men that make decisions against what might otherwise be their better judgement. Industry executives are just as likely to ignore common sense, but this time, it’s other people’s money!
So, we were building a pre-pay card proposition, and we were considering ways and means of adding cash to the card account. You just wouldn’t use a Direct Debit.
Security is an important part of any payment system, but maybe we should be concentrating our efforts building payment systems that are secure rather than secure systems that do payments.
How did we get here?
The Philips 6601 ATMs had a habit, although not particularly widespread, of dispensing more than the cardholder had requested, usually exceeding what they had in their account and often by several thousand pounds.
Back in my younger days, I spent some time working for Tesco. I was hired to provide payment knowledge, and in acknowledgement of this, I was given the name “Payment Monkey”.
Back in the late 1970s, customer-facing banking technology was just getting started. The technology provided by the banks was still in its infancy, but it had already come a long way.